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Help center

Frequently asked questions

Everything you need to know about browsing templates, deploying sites, billing, privacy, and getting support.

22 answers Β· Updated for SnapLanding 2026

Still need help?

Open the chat widget on any page or browse templates to get started.

G General

Many templates are free with a monthly download cap on the Free plan. Premium templates are one-time purchases via Paystack or Stripe.
Yes β€” Pro and Agency users can attach a custom domain from My Sites β†’ Domain, verify DNS, and we issue TLS automatically.
Creators earn 70% of each premium template sale. Request payouts from the creator dashboard once you hit the minimum balance.
Our AI assistant can use a local Ollama model when configured by admins β€” no cloud API required.

G Getting started

SnapLanding is an AI-powered marketplace for one-page websites. Browse templates at /explore, customize in the visual editor, preview your brand colors live, and deploy to a free subdomain in minutes.
Pick a template on /explore, open it in the editor, customize content and colors, then click Deploy. Your site goes live at /sites/your-subdomain. Free accounts can deploy with a monthly download cap.

T Templates & explore

SnapLanding offers 100+ approved templates across 26 categories β€” business, creator, events, sales, and more. Each category includes multiple layout styles. New templates are added by verified creators.
On any template detail page, use the Try Your Brand panel to preview the design with your business name and primary color instantly. Changes are live-only in the preview iframe β€” nothing is saved until you open the editor.
Many templates are free with a monthly download cap on the Free plan. Premium templates are one-time purchases via Paystack or Stripe. Filter by type on /explore to see free or premium only.
Yes. Approved templates include a live preview iframe on the detail page, plus device size toggles (desktop, tablet, mobile). Templates with demo HTML load an interactive preview at /templates/{slug}/preview.

E Editor & deploy

Open a template in the editor, customize it, then click Deploy from your dashboard. Your site is published to /sites/your-subdomain instantly. Pro and Agency plans support custom domains with automatic TLS.
Yes β€” Pro and Agency users can attach a custom domain from My Sites β†’ Domain, add the DNS records we provide, verify ownership, and we issue TLS automatically.
Yes. Save brand colors, fonts, and logos in the editor brand kit so every deployment stays on-brand. Try Your Brand on the marketplace preview is a quick way to test palettes before editing.

B Billing & plans

Free, Pro, and Agency tiers are available. Pro and Agency bill monthly via Paystack (or Stripe where configured). Upgrade from your dashboard and cancel anytime under Plans & billing.
Creators earn 70% of each premium template sale. Track earnings in the creator dashboard and request payouts once you meet the minimum balance.

P Privacy & account

Yes. Visit the Privacy Center at /privacy to manage cookie preferences, read our policies, export your data as JSON, or request account deletion. Cookie consent is stored per device.
Terms of Service and Cookie Policy live in the Privacy Center at /privacy/terms and /privacy/cookies. Footer links under Company provide quick access.

B Blog & updates

Read product news, world digests, and web design stories at /blog. Subscribe on the blog page for email updates, or browse by category. Posts include featured images and source links.
The homepage includes a partners carousel, news ticker, top bar with time and weather, category browsing, trending templates, and optional blog subscribe modal. Admins can enable or disable sections from the CMS.

A AI & support

Click the chat icon on any page to ask questions. The assistant uses FAQ matching and optional Ollama AI (when configured by admins). Switch to human chat when an admin is online. Toggle the widget in admin AI Chat Settings.
Admins can configure a local Ollama model in AI Chat Settings so replies run on your own server β€” no cloud API required. Hybrid mode tries FAQ first, then Ollama, then a safe fallback.
Browse the full FAQ at /faq for detailed answers. Still stuck? Use the chat widget or email support. Creators can visit the creator dashboard for upload and payout help.

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